Ellsworth Heating & Cooling Claim this business
About
Ellsworth Heating & Cooling is a general contractor located in North Fort Myers. They offer manufacturer and service services. Rated 4.8 stars from 757 Google reviews.
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- Address1905 N Tamiami Trl, North Fort Myers, FL 33903, USA, North Fort Myers 33917
- Phone(866) 281-5199
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Reviews
The technicians are great I would give them 5 stars. Very personable and knowledgeable. The office communication very poor. If I did not call for an update I would have been in the dark waiting for someone to show up 4 days later to complete repair. Surprisingly expensive for a 1.5 year old under warranty unit they initially installed. Communication with your customers is very important. Espically in South Florida when it's 95 degrees and you have no air.
The Technician, José, was very knowledgeable and straight forward. Identified the issue right away and had my AC up and running within 30 mins. Great service! Keep it up!
Did not correct the problem. I was already cleaning the filters. He checked the unit and said should be okay. It was not it was still hot in the house and humidity was still very high. Call another company they came out and check the flow at the vents found that only half of the house was getting air. They checked underneath the house and the ductwork had come off of the trunk line to the AC unit. Not happy with the service. Notified the company and the service manager was to call me back. I did not receive a call back. Pretty poor
Living in Florida, having reliable AC is a must, and this company did not disappoint! Fast response, great communication, fair pricing, and outstanding workmanship. The technician was courteous and professional, and everything was completed quickly and efficiently. Highly recommend this company for all your air-conditioning needs!
Thankfully we have Ellsworth Heating and Cooling maintenance agreement. Because over a weekend, our air conditioner stop working when I put in the call. I did not get charged any extra for them to come out on a Saturday. The technician told me another tech would have to come out and inspect my unit because we had no more freon in our A/C unit. He didn't want to add more at the high cost of freon, so we dealt with the warm days and thank goodness the evenings were cool. When Kevin came out, upon his inspection he found a large hole in our condenser. It had leaked all out all the freon. After doing his do diligence Kevin also found that my a/c company was still under warranty. So he got out part but it did take a few days, not on behalf of part of Ellsworth, but on the air conditioner company having to ship a heavy part. But as soon as it arrived, I got a phone call that afternoon and Ellsworth was here the next morning. Thank, you Kevin for finding all the problems because my compressor had gone as well. You truly did you do due, diligence! Thank you for taking good care of my unit! It's up and running great. Thank you for doing it quickly and getting it done perfectly. Thank you, Kevin and Ellsworth, Heating and Cooling Co. I highly recommend this company.I wouldn't go with anyone else!